Manual:Support

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Summary

So you have started a project using rusEFI, but have hit some kind of bump in the road. Below are some FAQ items that will hopefully answer questions before you need to inquire in a forum.

Support option 1 --- forum request

Please collect this information before requesting support in the forums.

Engine setup has this many cyl's

1

2

4

6

8

12

Injectors are

port

batch

direct

not fuel

other

Ignition

DISy

COP

CNP

not spark

wasted spark

other

Fuel is

gas

diesel

propane

ethanol

other

Intake is pressurized via

turbo

super charger

NA

other

What is the basic problem?



Can you provide pictures?


Have you created a rusEFI forum post?


Do you have a ticket entered in the SF ticket tracking tool? If so what is the ticket number?

Support Option 2 --- FAQ

Protoboard does not show the ON light

Isolate to only USB power by disconnecting from vehicle and plugging in to USB power. If that helps. There is probably a problem with the 12V power supply. Check the 3.3V LED

ON light is bright, but can not communiate over USB

Check that the FTDI driver is installed and that you find your COM port.

Can't open Java console

Make sure you have JAVA installed and are opening with JAVA.